Questions and Answers

• How do you manage multiple campaigns?

  We're direct marketers by heart and we understand that you may have dozens of even hundreds of campaigns. And that campaigns can be grouped by brand or other cohorts. Our system is designed to group data at different levels so you can quickly sort and filter based on various criteria.

• I need this type of tool but you don't support my platforms?

  Not to worry we're actively looking to add more e-commerce platforms and marketing automations. Please reach out and let us know which platform you’re interested in adding and we can discuss further. Our integration time is typically very fast.

• How do you create a consent for receiving SMS?

  You can prevent Data Shuttle from passing the phone number to the marketing automation platform. To do that: Go to your campaign details and add custom field called "sms" (Konnektive CRM shown as an example) Make sure it has "optout" as value when submitted to Data Shuttle. In this case phone n...