Each plan comes with a set number of customer records which are measured per month for monthly plans or per year for annual plans.
When your customer record credits limit is reached we provide two options.
- Upgrade to Next Plan
- Pay Per 1,000 Customer Records Overage
- Pause all Campaigns Until Plan Renews
These options can be viewed in the billing section of DataShuttle.
Upgrade to Next Plan
For this option we will automatically upgrade you to the next higher tiered plan. This option is best when moving from a lower plan like Starter to Pro
Pay Per 1,000 Customer Records Overage
For this option we will pro-rate the price per 1,000 customer records that you're paying for in the particular plan that you are currently in and charge you the that amount in blocks of 1,000 customer record transfers.
Pay Per 1,000 Customer Records Examples:
- Starter Plan: $49.99 includes 4,000 customer records. Additional contacts would be charged at $12.50 per 1,000 customer records.
- Pro Plan: $99.99 includes 10,000 customer records. Additional contacts would be charged at $10.00 per 1,000 customer records.
- Enterprise I: $149.99 includes 20,000 customer records. Additional contacts would be charged at $7.50 per 1,000 customer records.
- Enterprise II: $299.99 includes 50,000 customer records. Additional contacts would be charged at $6.00 per 1,000 customer records.
Pause all Campaigns Until Plan Renews
This option will pause your campaign until the plan renews in the next billing period.